Home Care In Ontario - Fact and Figures
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There are 14 Community Care Access Centres in Ontario established by the Ministry of Health and Long-Term Care to provide access to government-funded home and community services and long-term care homes.i
- CCACs employed approximately 6,052 full time employees in 2011/12ii
- 637,727 clients received home care services funded by the CCACs in 2011/12 (note a client who is transferred or re-admitted may be counted more than once)iii
- In 2011/12 clients served by age groupings were:iv
- Seniors (Age 65+) 56%
- Adults (Age 19-64)28%
- Children 16%
- 32,806,689 visits/hours of care were delivered in 2011/12v
- 71.2% of care delivered was personal support / homemaking
- 24.8% of service was nursing
- 3.9% of visits/hours were provided by therapy providers
- Occupational Therapy - 1.6%
- Physiotherapy - 1.4%
- Speech - 0.7%
- Social work - 0.17%
- Dietician Services - 0.17%
- Investing in home-based care can save money, improve care and improve quality of life for people who would otherwise be hospitalized or institutionalizedvi
Average Cost of Carevii
(for one week for 424 seniors)Hospital Bed $2.5 million Long-term Care Bed $374,000.00 Care at Home $125,000.00 Average Per Diem Cost Hospital Bed $842.00/day Long-Term Care Bed $126.00/day Care at Home $42.00/day - 88% of Ontarians surveyed indicate a preference for home care for themselves viii
- The majority of clients are satisfied with their home care servicesix
- An estimated 150,000 Ontarians purchase 20 million visits/hours of home care services annuallyx
- There is no evidence to support the superiority of either the for-profit or not-for-profit agencies in delivering service to clientsxi
- There is no conclusive evidence to show that corporate structure determines cost effectivenessxii
- Differences in nurses’ work enjoyment, satisfaction with time for care and job security varies by agency but is not related to corporate structurexiii
- 87% of home care workers surveyed indicated that their job change subsequent to a contract change was ‘positive’ or ‘somewhat positive’ for themxiv
- A well resourced home care system is imperative to address the aging population in Ontario which will mean more people with chronic conditions and fewer health care providersxv
- Innovation is the result of competitionxvi
- Trends in CCAC servicesxvii
| Apr 1 to Mar 31 | 2007/08 | 2008/09 | 2009/10 | 2010/11 | 2011/12 | |
| Individuals Served: | 572,950 | 586,423 | 603,535 | 616,952 | 637,727 | |
| Client Demographic Age 65+ |
53% | 54% | 54% | 56% | 56% | |
| Age 19-64 | 30% | 29% | 30% | 28% | 28% | |
| Age 0-18 | 17% | 16% | 16% | 16% | 16% | |
| Clients Placed in Long-Term Care Homes: | 35,289 | 39,652 | 40,759 | 45,026 | N/A | |
| Full-Time Employees (approx.): | 5,072 | 5,370 | 5,603 | 5,701 | 6,052 | |
| Services Total Units |
26,485,043 | 27,726,634 | 29,419,559 | 29,821,293 | 32,806,689 | |
| Personal Support/Homemaking Hours: | 17,063,415 | 18,777549 | 20,358,189 | 20,965,448 | 23,349,790 | |
| Total Nursing | 7,591,594 | 7,461,840 | 7,697,234 | 7,606,320 | 8,149,821 | |
| Nursing Visits: | 5,892,704 | 5,981,762 | 5,962,097 | 5,799,127 | 6,172,865 | |
| Shift Nursing Hours: | 1,698,887 | 1,480,078 | 1,735,137 | 1,807,193 | 1,976,956 | |
| Occupational Therapy Visits: | 736,134 | 556,147 | 506,154 | 482,051 | 513,290 | |
| Physiotherapy Visits: | 572,725 | 519,168 | 483,163 | 426,690 | 444,054 | |
| Speech-Language Therapy Visits: | 461,484 | 274,068 | 251,740 | 242,998 | 245,782 | |
| Dietician Services Visits: | 59,690 | 58,584 | 52,877 | 45,384 | 47,954 | |
| Social Work Visits | - | 79,278 | 70,202 | 52,402 | 55,998 |
- The average annual cost per home-care client, according to the provincial Health Minister, is $3,956.76. That amount covers less than a week of chronic in-patient care in a hospital, and less than a month for the average patient in a long-term care facility.xviii
- Ministry of Health & Long-Term Care, http://www.health.gov.on.ca/english/public/contact/ccac/ccac_mn.html>
- OACCAC,CCAC Report of Measurements, retrieved from http://www.ccac-ont.ca/Content.aspx?EnterpriseID=15&LanguageID=1&MenuID=1378
- Ibid
- Ibid
- Ibid
- Chappell and Hollander, Synthesis Report: Final Report of the National Evaluation of the Cost-Effectiveness of Home Care, March 2002
- North East LHIN. (2011) HOME First Shifts care of Seniors to HOME. LHINfo Minute, Northeastern Ontario Health Care Update. http://www.nelhin.on.ca/WorkArea/showcontent.aspx?id=11258
- Pollara, SSCA Procurement Review Quantitative Survey Results, March 2005, p28
- Caplan, Realizing the Potential of Home Care, 2005, p22
- OHCA, November 2009. Creating an Ontario Home Care Rebate to Prevent Additional Costs to the Frail and Vulnerable, retrieved from www.homecareontario.ca/public/about/publications-presentations.cfm, December 3, 2009
- Caplan, Realizing the Potential of Home Care, 2005, p42
- Ibid
- Doran, et al., Management and Delivery of Community Nursing Services in Ontario: Impact on the Quality of Care and the Quality of Worklife of Community-Based Nurses, Canadian Health Services Research Foundation, 2004
- Pollara, Procurement Review Quantitative Survey Results, March 2005, p55
- OHCA, Creating an Age-Friendly Ontario, 2007, http://www.homecareontario.ca/public/about/publications-position-papers.cfm
- OHCA, Competition sparks Innovation, 2008, http://www.homecareontario.ca/public/about/publications-position-papers.cfm
- Compilation of CCAC Measures retrieved from http://www.ccac-ont.ca/Content.aspx?EnterpriseID=15&LanguageID=1&MenuID=138
- Radwanski, A. 2011 Publicly funded home care appeals to voters and politicians. The Globe and Mail. Retrieved on July 4, 2011 from http://www.theglobeandmail.com/news/politics/adam-radwanski/publicly-funded-home-care-appeals-to-voters-and-politicians/article2085257/












