SEARCH
Home Care & MeAbout the OHCAPublicationsLinksNewsEventsMembershipGlossary of TermsContact
Answering Your Questions
An Introduction
Family Caregiving
About Home Care - The System
Why is home care so important?
Facts & Figures of Home Care
Do we have enough staff in Ontario?
How much home care is provided?
How many people are served?
How much service is provided?
Do we need to purchase home care insurance?
Personal Stories
Our mom has terminal cancer
Taking my husband home
My father has Alzheimer's
Stay in her own house
Living on their own
Taking Care of a loved one
Purchasing a hospital bed
OHCA's Voice in Home Care
What is the OHCA?
The Home Care Voice
The information contained in any links outside the Ontario Home Care Association website are given for our subscriber's convenience. This does not imply that we agree with the material on these sites, nor does the OHCA accept any responsibility for their content.

Home Care In Ontario - Facts & Figures (Updated May 2010)

  • Print version available here

    There are 14 Community Care Access Centres in Ontario established by the Ministry of Health and Long-Term Care to provide access to government-funded home and community services and long-term care homes.i
  • CCACs employed approximately 5,370 full time employees in 2008/09ii
  • 586,423 clients received home care services funded by the CCACs in 2008/09 (note a client who is transferred or re-admitted may be counted more than once)iii
  • In 2008/09 clients served by age groupings were:iv
    • Elderly 54%
    • Adults 29%
    • Children 16%
  • 27,726,634 visits/hours of care were delivered in 2008/09v
    • 68% of care delivered was personal support / homemaking
    • 27% of service was nursing
    • 5% of visits/hours were provided by therapy providers
      • Occupational Therapy - 2%
      • Physiotherapy - 1.9%
      • Speech - 0.9%
      • Social work - 0.2%
      • Dietician Services - 0.2%
  • Investing in home-based care can save money, improve care and improve quality of life for people who would otherwise be hospitalized or institutionalizedvi
  • 88% of Ontarians surveyed indicate a preference for home care for themselves vii
  • The majority of clients are satisfied with their home care servicesviii
  • An estimated 150,000 Ontarians purchase 20 million visits/hours of home care services annuallyix
  • There is no evidence to support the superiority of either the for-profit or not-for-profit agencies in delivering service to clientsx
  • There is no conclusive evidence to show that corporate structure determines cost effectivenessxi
  • Differences in nurses’ work enjoyment, satisfaction with time for care and job security varies by agency but is not related to corporate structurexii
  • 87% of home care workers surveyed indicated that their job change subsequent to a contract change was ‘positive’ or ‘somewhat positive’ for themxiii
  • A well resourced home care system is imperative to address the aging population in Ontario which will mean more people with chronic conditions and fewer health care providersxiv
  • Innovation is the result of competitionxv
  • Trends in CCAC servicesxvi

Apr 1 to Mar 31

2005/06

 

 2007/08

 2008/09

Individuals Served:

649,244 

 

572,950 

 586,423 

Client Demographic
Age 65+

 

58% 

 

 

53% 

 

54% 

Age 19-64

32% 

 

30% 

 29% 

Age 0-18

10% 

 

17% 

 16% 

Clients Placed in Long-Term Care Homes:

-

 

35,289 

 39,652 

Full-Time Employees (approx.):

-

 

5,072 

 5,370 

Services
Total Units

 

25,766,724 

 

 

26,485,043 

 

27,726,634 

Personal Support/Homemaking Hours:

17,263,705 

 

17,063,415 

 18,777,549 

Nursing Visits:

6,957,015 

 

 

7,591,594 

 

7,461,840 

Shift Nursing Hours:

Occupational Therapy Visits:

566,868 

 

736,134 

 556,147 

Physiotherapy Visits:

541,101 

 

572,725 

 519,168 

Speech-Language Therapy Visits:

257,667 

 

461,484 

 274,068 

Dietician Services Visits: 

51,533 

 

59,690 

 58,584 

Social Work Visits

77,300 

 

- 

 79,278 

  1. Ministry of Health & Long-Term Care, http://www.health.gov.on.ca/english/public/contact/ccac/ccac_mn.html>
  2. OACCAC,CCAC Report of Measurements, retrieved from http://www.ccac-ont.ca/Content.aspx?EnterpriseID=15&LanguageID=1&MenuID=138
  3. Ibid
  4. Ibid
  5. Ibid
  6. Chappell and Hollander, Synthesis Report: Final Report of the National Evaluation of the Cost-Effectiveness of Home Care, March 2002
  7. Pollara, SSCA Procurement Review Quantitative Survey Results, March 2005, p28
  8. Caplan, Realizing the Potential of Home Care, 2005, p22
  9. OHCA, November 2009. Creating an Ontario Home Care Rebate to Prevent Additional Costs to the Frail and Vulnerable, retrieved from www.homecareontario.ca/public/about/publications-presentations.cfm, December 3, 2009
  10. Caplan, Realizing the Potential of Home Care, 2005, p42
  11. Ibid
  12. Doran, et al., Management and Delivery of Community Nursing Services in Ontario: Impact on the Quality of Care and the Quality of Worklife of Community-Based Nurses, Canadian Health Services Research Foundation, 2004
  13. Pollara, Procurement Review Quantitative Survey Results, March 2005, p55
  14. OHCA, Creating an Age-Friendly Ontario, 2007, http://www.homecareontario.ca/public/about/publications-position-papers.cfm
  15. OHCA, Competition sparks Innovation, 2008, http://www.homecareontario.ca/public/about/publications-position-papers.cfm
  16. Compilation of CCAC Measures retrieved from http://www.ccac-ont.ca/Content.aspx?EnterpriseID=15&LanguageID=1&MenuID=138