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New Home Care Team

 
   
OHCA Publications
 

Position Papers and Statements

Balanced Scorecard

News Releases and Letters to the Editor

Presentations

Annual Reports

 
   
Other Home Care Publications
 

Ontario Home and Community Care Council

Home and Community Care Research

Family Caregivers

General Publications

 
   
OHCA Balanced Scorecard Reports
 

Balanced Scorecard Reports

OHCA members adhere to the highest standards of care and, on an annual basis, complete the OHCA Quality Template that establishes a self-evaluated level of compliance with OHCA Standards. The OHCA Quality Template is modeled on the balanced scorecard format and measures four organizational perspectives (customers, learning and growth, internal business, financial management).